Managed IT Support Services

Our managed IT support services allow you to relax and have peace of mind knowing that your technology is safe, secure, and properly cared for.

Do you need a technology overhaul but aren’t sure where to start? Blue Net has the answers you need with our managed IT support services.

Managed IT Support Services Customized to Your Needs

The business environment of today revolves around technology. It helps us communicate. It helps us stay safe and it brings your products and services to your customers.

Why Blue Net managed IT support services?

Small and mid-size business focused.
Office 365 email and file share migration, end user support and licensing included.
Comprehensive, proactive support plans designed to minimize support tickets.
Seamless MS SharePoint implementations.
IT industry security best practices embedded in all plans.
No long-term commitment—all plans are month to month.
Budgeting predictability—all plans are priced on a simple monthly, per user or per device basis, adjustable according to your needs.
Flexible plan offerings—both fully managed and co-managed plans available.

Blue Net Is Your IT Expert

We have over 35 years of experience delivering IT solutions, not just to the Minneapolis-St. Paul area, but to local, regional, national, and international businesses of all sizes.

We Furnish a Scalable IT Solution

Depending on the level of service you choose and your IT needs, we offer:

Proactive monitoring
Antivirus and patch monitoring
Configuration and backup of network devices
Proactive maintenance and support
Monthly reports with detailed ticket, log, and uptime summaries
Predictable monthly fee
Service desk and remote support
Special pricing for additional services
Annual IT strategy and roadmap review
Regular on-site support and status meetings
Extended warranty service
Office 365 value planning sessions

We Have a BlueAssure Plan That Matches Your Needs

Not all companies are the same, which is why we take a tiered approach to our BlueAssure services. This ensures you only pay for what your business needs and avoid Break-Fix costs. Our plans are completely customizable to support and exceed your company’s requirements today and in the future. Our trained and certified specialists and vendor partnerships provide up-to-the-minute expertise on the latest hardware and software, including mobile technologies and even On-Site Minneapolis support. You benefit from the combined experience and knowledge of the whole Blue Net team.

Fully Managed Plans

Blue Net provides proactive support for maximum productivity.

BlueAssure Advantage
Do you have little or no IT staff and prefer to focus on your business instead of IT? This comprehensive plan is designed for organizations like yours that need full-service end user support and managed services.

BlueAssure Plus
Looking for services to supplement your IT staff? This high-value plan is a good fit for businesses that need end user support and supplemental managed services.

BlueAssure Essentials
Do you have some of your IT needs addressed but still need end user support? Blue Net’s team will work in tandem with your IT team to deliver a complete IT solution for your business.

Co-Managed Plans

Do you have end user support and end user devices covered but need help managing your infrastructure?
Our cost-effective Blue Net Co-Managed plans are designed for just that.

BlueAssure Infrastructure Advantage
Do you need help managing all your critical servers and networking devices?
This per-device-based plan is a comprehensive solution for one simple price.

BlueAssure Infrastructure Plus
Do you need help managing your networking devices only?
The Infrastructure Plus plan delivers comprehensive network management.

At Blue Net, We Focus on Your Success

When you need a managed services partner, it’s critical to find a good fit. At Blue Net, we do much more than make sure your computers are working and anti-virus software is updated. Our goals are to help your business face challenges through the years and help you grow. This is how you get the most value for your technology dollars.

Partnership

When you hire a company to manage your information technology, you need a level of trust. The relationship you have with your IT partner is very different from how you work with your utility company. For example, we work to understand your business goals and, through our knowledge and experience, translate that to the technology that will get you to where you need to be.

Proactivity

We are always monitoring your entire IT system, anticipating potential issues and looking for ways to enhance, improve and secure your infrastructure. While we fix problems as they occur, it’s always less costly and more effective to identify risks and tackle issues before they become worse. The result? Our customers get the most bang for their buck from our managed services.