Blue Net, Inc.

Service Status

Infrastructure Maintenance

Status: Scheduled Service: we will be performing maintenance on some application critical servers Date & Time: Friday Dec 23rd 2016 at 8:00 PM – Dec 24th 12:00 AM Impact: There will be periodic expected service unavailability throughout this maintenance. Summary: The affected services include the following: Multi-tenant hosted Desktops & Applications ...

Thanksgiving 2016 Holiday Hours

Service: Blue Net service desk Date & Time: Thursday, November 24, 2016 and Friday, November 25, 2016 Impact: Our regular business hours service desk will be closed for the Thanksgiving holiday. Business Critical support will be available on-call. Summary: Critical Support is available 24/7 by calling (651)-203-8850 - ...

Scheduled hardware refresh 10-22-2016

Status: Scheduled Service: we will be performing a hardware refresh of network security edge devices Date & Time: Saturday October 22nd 2016 at 8:00 PM – October 23rd 2:00 AM Impact: There will be periodic expected service unavailability throughout this maintenance. Summary: The affected services include the ...

Scheduled Server maintenance (10-6-2016) completed

Status: Completed Service: Hosted Exchange email, Hosted SQL Databases Date & Time: Friday, 10-7-2016 1:00 A.M. Summary: SQL and Exchange server updates and maintenance has been completed successfully. If you experience any interruption of service after the maintenance is complete, please contact support Service status can be ...

Scheduled Server Maintenance 10-6-2016

Status: Scheduled Service: Hosted Exchange email, Hosted SQL Databases Date & Time: Thursday, October 6th 2016 from 10:00 P.M. to 1:00 A.M. Impact: There will be periodic expected service unavailability throughout this maintenance. Summary: We are performing scheduled maintenance (patches and updates) on our Hosted Exchange Mail, and SQL Database Servers. ...

Network Connectivity Issues 9-27-2016

Summary: Internet Service Interruption Issue: Some connectivity to our datacenter had experienced intermittent interruption during the following time: 3:17pm to 3:59pm Tuesday, September 27 2016 Impact: Any hosted services (including hosted email, desktop, application, pbx) may have experienced connectivity issues during this outage. The affected services included the ...

Labor Day Holiday Hours

Service: Blue Net service desk Date & Time: Monday, September 5th 2016 Impact: Our regular business hours service desk will be closed for the Labor Day holiday. Business Critical support will be available on-call. Summary: Critical Support is available 24/7 ...

Holiday Hours

Service: Blue Net service desk Date & Time: Monday, July 4th 2016 Impact: Our regular business hours service desk will be closed for the July 4th holiday.  Business Critical support will be available on-call. Summary: Critical Support is available 24/7 by calling (651)-203-8850 ...

UPS Outage

Status: Resolved Service: UPS Circuit Summary: Temporary UPS failure caused temporary loss of power on one of the redundant power circuits The datacenter experienced a temporary failure of a UPS which resulted in a loss of one (out of 2) power circuits.  Most ...

Hosted Exchange Email Update

Status: Scheduled Service: Hosted Exchange email Date & Time: Saturday, May 14th 2016 from 11:30 A.M. to 4:00 P.M. Impact: There is no expected service impact throughout this maintenance. Summary: We are performing configuration maintenance on our Hosted Exchange Mail Server.  Targeted infrastructure affects users accessing our hosted Exchange mail. (Outlook, Calendar, Active-Sync ...

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