This section will have numerous materials on training for the various services we offer. Please contact us for questions or suggestions on areas of training you would like to see here!

Please click the link pictures for larger images.

Adding Exchange for Android Devices

How do I setup Blue Net Hosted Email on my android?

1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.

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2. Type your full email address, for example joe.user@mycompany.com, and your password, and then select “Next”.

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3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.

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4. Enter the following account information and select “Next”.

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  • DomainUsername: Type your full email address in this box. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full email address in the Username box. On some versions of Android, you must use the domainusername format. For example, if your email address is joe.user@mycompany.com, type mycompany.com joe.user@mycompany.com. Your username is your full email address.
  • Password: Use the password that you use to access your account.
  • Exchange Server: webmail.tdonline.com.

5. As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. The options may include the following:

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  • Email Checking Frequency: The default value is Automatic (push). When you select this option, email messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.
  • Amount to Synchronize: This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.
  • Notify Me When Email Arrives: If you select this option, your mobile phone will notify you when you receive a new email message.
  • Sync Contacts from This Account: If you select this option, your contacts will be synchronized between your phone and your account.

6. Select “Next” then type a name for this account and the name you want displayed when you send e-mail to others. Select “Done” to complete the email setup and start using your account. You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive e-mail.

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Adding Exchange for Apple Devices

How do I set up my apple device with a Hosted Blue Net email account?

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Blue Net Hosted Email Information:

Email = joe.user@yourdomain.com

Domain = leave blank

User Name = your email address

Password = your password

Description = however best to describe your email account

 

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With Email Address, Username and Password the apple device should auto-discover. If it doesn’t the screen above will display. The information from the previous screen will auto-fill simply add Server = webmail.tdonline.com. If everything has been entered correctly check marks will appear to the right next to each field then you’ll move on to the next screen.

 

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Setting Up Your Blue Net Hosted SPAM Filtering

MailProtector

MailProtector is our comprehensive hosted anti-spam and email security service. It ensures the optimal filtering of unwanted or harmful messages - while also providing customers with assurance that they can continue to access and respond to email even when their own email infrastructure is offline. The solution is easily customized and extremely easy to maintain.

 

Manage your email Filter at:

http://emailsecurity.bluenetcloud.com/

Username = your email address

Password = same as you use to log into your PC.

Mailprotector Logon

 

The default (Quarantine) screen will show any messages that have been caught in the spam filter.  From here you may release, allow (whitelist), export or delete the message(s) by clicking in the checkbox next to the message and then clicking on one of the buttons above.

email Quarantine

email Quarantine

 

On the right side of the screen will be links to additional settings..

Mailprotector Settings

Mailprotector Settings

 

The “Main” screen shows a graph of your mail traffic for the last 30 days.

 

The “Settings” screen gives you additional options.

mailprotector-settings-user-details

mailprotector-settings-user-details

 

Spam Tolerance defaults to "Normal" 200/1000 setting. The higher the setting the harder it is for Spam to get through, but also the more likely for a false-positive to block desirable messages.  99% of our users leave the tolerance to "Normal"

mailprotector-spam-tolerance

mailprotector-spam-tolerance

Spam Tolerance: Leave Anti-Spam Aggressiveness at Normal

 

The “Allow/Block” screen allows you to create allow or block rules for individual email addresses or domains.

mailprotector-allow-block

mailprotector-allow-block

 

If you can't find answers in to your questions in the above tutorial, please reach out to our support team: http://www.bluenetinc.com/support/

 

Setting up MS Outlook with a Blue Net Email Account

Launch Microsoft Outlook from the start menu or desktop icon. If this is the first time launching Outlook, the wizard will start automatically. Click Next

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Click Next

If Outlook has already been configured for another email account, from within Outlook select File

Add Account:

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Enter your Name, email address, and password, then click Next

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Outlook will query your account information. If your DNS has been configured correctly Outlook will auto-discover the email server settings.

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Check "Don’t ask me about this website again" and click Allow

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Upon successful completion of the Add New Account wizard, click finish

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If autodiscover did NOT automatically configure your e-mail server settings it is most likely because your DNS was not properly configured. You can MANUALLY configure your email account using the following information:

Check the "Manually configure server settings", click Next

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Select "Microsoft Exchange or compatible service" click Next

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Server: EDC-CAS01.tdonline.com

User Name: joe.user@yourdomain.com

Click More Settings

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Click the "Connection" tab

Check the "Connect to Microsoft Exchange using HTTP" box

Click Exchange Proxy Settings

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Use this URL to connect to my proxy server for Exchange: webmail.tdonline.com

Check Connect using SSL only

Check "Only connect to proxy servers that have this principal name in their certificate" msstd:webmail.tdonline.com

Check both boxes: On fast networks, connect using HTTP first, then connect using TCP/IP

On slow networks, connect using HTTP first, then connect using TCP/IP

Change Proxy authentication settings to "Basic Authentication" click ok

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Click ok again to close the "More Settings…" Page. You will be prompted

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Click ok

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