Blue Net, Inc.

Service Status

Thanksgiving 2017 Holiday Hours

Service: Blue Net service desk Date & Time: Thursday, November 23, 2017 and Friday, November 24, 2017 Impact: Our regular business hours service desk will be closed for the Thanksgiving holiday. Business Critical support will be available on-call. Summary: Critical Support is available 24/7 by calling (651)-203-8850 - ...

Planned Maintenance Period 10-18-17 - Completed

Status: Completed Service: Citrix/Netscaler Gateway Date & Time:  Wednesday, 10-18-17 to 10-19-17  6PM-2AM (Completed at 8:30PM) Summary: We are performing configuration maintenance on Netscaler Gateway Impact: Remote users attempting to log into Citrix using the Netscaler may experience intermittent outages during the maintenance period.

September 4th, 2017 Labor Day Holiday Hours

Service: Blue Net service desk Date & Time: Monday, September 4th, 2017 Impact: Our regular business hours service desk will be closed for the Labor Day Holiday. Business Critical support will be available on-call. Summary: Critical Support is available 24/7 by calling (651)-203-8850 - listen for prompts, select ...

July 4th, 2017 Holiday Hours

Service: Blue Net service desk Date & Time: Tuesday, July 4, 2017 Impact: Our regular business hours service desk will be closed for the 4th of July holiday. Business Critical support will be available on-call. Summary: Critical Support is available 24/7 by calling (651)-203-8850 - listen for prompts, ...

Incoming email outage 04-27-2017

Status: Resolved Service: Incoming email Date & Time:  Thursday, April 26th 2017 from 6:00 P.M.  Central Time to 2:00 A.M. the following morning. Summary: Incoming email hosted with Blue Net was not working during the morning. However, the issue is now ...

Domains/Sharefile Update 04-26-2017

Status: Scheduled Service: Domains update, tdonline.com, bluenetcloud.com. Remote Citrix certificate update. Date & Time:  Wednesday, April 26th 2017 from 6:00 P.M.  Central Time to 2:00 A.M. the following morning. Impact: There will potentially be some brief outages throughout the maintenance window. Summary: We are performing configuration maintenance ...

Hosted Exchange Email Update 04-11-2017

Status: Scheduled Service: Hosted Exchange email Date & Time: Thursday, April 13th 2017 from 08:0 P.M. to 11:59 P.M. Impact: There will be multiple outages throughout the maintenance window. Summary: We are performing configuration maintenance on our Hosted Exchange Mail Server.  Targeted infrastructure affects users accessing our ...

Phone system maintenance/upgrade 3-16-2017 7:00 P.M. - 11:00 P.M.

Status: Scheduled Service: we will be performing a hardware refresh of our phone system Date & Time: Wednesday March 16th 2017 at 7:00 PM to 11:00 P.M. Impact: There will be periodic expected service unavailability throughout this maintenance. Summary: The affected ...

Security hardware maintenance/upgrade 3-3-2017 through 3-4-2017

****** Status: Scheduled Service: we will be performing a hardware refresh of network security edge devices Date & Time: Friday March 3rd 2017 at 8:00 PM to Saturday March 4th 2:00 AM and Saturday March 4th 2017 at 8:00 PM to Sunday March 5th 2:00 AM ...

Security hardware maintenance/upgrade 2-17-2017

****** Status: Scheduled Service: we will be performing a hardware refresh of network security edge devices Date & Time: Friday February 17th 2017 at 8:00 PM February 18th 2:00 AM Impact: There will be periodic expected service unavailability throughout this ...

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